Frequently Asked Questions
Everything you need to know about your Because Of Alice order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international delivery can take between 7-14 business days depending on your location and selected shipping method.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be in their original condition, unworn, unwashed, and with all original tags still attached.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination and the weight of your parcel.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible payment options.
How do I know which size to choose?
We provide a detailed size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.